Case Study 2:
3G Technology Recorded Virtual Classroom eLearning Solution
The challenge
A leading international telecoms company needed to carry out a major change programme to refocus on 3G technology business opportunities. 1,500 staff needed rapid skills development, with many at different starting points. Specifically, this client wanted to:
- Train 1,500 staff in two months in critical 3G skills
- Be early to market and move faster than the competition
- Gain a strategic advantage by being able to shape the market
- Carry out pre-assessment of training needs.
The solution
- A faster-time-to-competence training programme based on Recorded Virtual Classroom eLearning. The benefits this approach included:High-speed delivery to a high volume of students
- Low cost compared with Self-Paced eLearning, Live Classrooms and Virtual Classrooms
- Students are free to undertake training at a time that suits them
- Classroom sessions can be fully or partly played back any number of times.
- This solution included:
- Custom developed and third party content blended into a unified solution
- Two learning tracks and various modules to meet the range of learning needs
- Creation of pre-recorded Virtual Classroom modules
- Pre- and post-assessment through a Learning Management System
- Asynchronous and synchronous mentoring through Q&A sessions with an instructor.
The results
Using the pre-recorded Virtual Classroom method, the required training volume was delivered within the demanding timescale, and within a tight budget. The business benefits included:
- Required skills and competitive advantage achieved within a very short time
- Lower development and delivery costs than comparable training programmes
- Greatly reduced hidden costs – e.g. no travel costs for students, and reduced off-the-job time
- Unnecessary training costs avoided by careful pre-assessment
- Post-assessment after the completion of each module confirmed, step by step, the effectiveness of the training for all staff.