• UPK Project Masterclass

Oracle Gold PartnerOur UPK* Project Masterclass is an intensive one-day UPK training course for client organisation project leaders, training managers and other key team members. This one-day seminar-style course will take you through everything you need to know to plan, run and deliver a UPK project with confidence.Imagine the advantage you could gain if the deep knowledge of UPK, amassed by the UK’s top consultants over many years, could be distilled and transferred in a single day. That’s what this unique course offers you.With the focus on mastering of UPK at a project planning and management level, the course is aimed at organisations that:

  • Are considering developing training programmes based on UPK, or
  • Would like to review and improve their use of UPK

*Oracle User Productivity Kit (UPK and UPK Professional)

Register online now – or call 0845 262 9492

Deliverables include:

  • Seminar-style course in the comfortable surroundings of the Imparando City of London Learning Centre
  • Expert knowledge transfer – the course is delivered by our highly skilled and experienced UPK Certified Implementation Specialists
  • UPK overview and demonstration
  • Step-by-step guide to scoping, planning, preparing and managing a UPK development – and much more
  • Expert question and answer session plus networking opportunity.

Step-by-step essentials – what you will get from the UPK Project Masterclass

The UK’s leading UPK consultants will:

  • Take you through all the steps of scoping, planning and preparing for UPK development
  • Cover the essential decisions you need to make before starting
  • Describe the risks and potential pitfalls – so you can avoid them
  • Explain how to deliver high quality content to ensure that users will respond positively to the learning programme
  • Show you how to achieve greater cost effectiveness by basing a blended learning programme on UPK
  • Take you through the technical implications of deploying UPK for development and training content rollout
  • Show you how to make use of context-sensitive help for different applications.


The agenda covers the following topics:

  • Why UPK projects fail and how to ensure that yours succeeds
  • Review of UPK features and benefits – and what is has to offer your organisation
  • Getting buy-in – how to secure executive sponsorship
  • Technical overview and challenges – why you need IT on your side
  • Scoping and planning – how much is enough and how soon can you have it
  • The importance of standards – it’s more than just appearance
  • Customising UPK – the opportunities and the implications
  • Development and review cycle – because quality really matters
  • The role of the SME – ensuring accurate content
  • Managing development projects – and avoiding the pitfalls
  • Building effective assessments – asking the right questions
  • Blending UPK with the classroom – the best of both worlds
  • User adoption – developing a self-sufficient learning culture
  • Performance support with HeMI/Hint – what is it, why you need it and how you get it
  • Delivering via Knowledge Centre/LMS – the science of tracking.

1 day.

View Course Schedule >

Register online now – or call 0845 262 9492.