• Business Process Workshop Facilitation

Business Process Workshop Facilitation

Our business process workshop facilitation service facilitates workshops attended by process owners, business representatives, and the system implementation team, to define and document business processes as part an enterprise application project.

We capture and document business processes using powerful process mapping tools such as Oracle Tutor. Our expertise and experience ensures that the required level of detail, logic, accuracy and user focus is achieved at this point.

Imparando has a deep understanding of how end user documentation should be presented and the required instructional design focus behind the documentation of business procedures. Our experience has been applied successfully in numerous large-scale projects.

Deliverables include:

  • Business process mapping
  • Process objectives
  • Roles and responsibilities
  • Monitoring and reporting
  • Policy statements
  • Cross function/process checkpoints
  • Outstanding issues/actions/questions.

Duration:
Variable. On average 6 to 10 business processes can be covered per day in the workshop. A further half-day is then needed to document these processes in a tool such as Oracle Tutor.

Find out more – email us now or call 0845 262 9492.