Application Training and User Adoption – Services Overview

Imparando Consulting’s application training and user adoption services provide proven, cost-effective ways for organisations to increase user adoption and employee proficiency and performance – and therefore ROI – in enterprise application/ ERP implementations.

Our solutions and services in brief

Managed Content Development and Training Rollout
End-to-end solutions designed to help organisations meet their user training and user adoption challenges with quality content and proven methods. The service can be fully managed by Imparando or co-managed with client teams. More >

Client Team Project Support Services
Customised workshops, courses and expert assistance for clients who wish to develop and deliver their own user training, but who need expert support or to plug critical skills gaps. More >

Oracle Tutor Services
Including health checks and audits, business process workshop facilitation, scoping, training, procedure documentation, Oracle applications Help editing, support and mentoring. More >

UPK Training and User Training Services
Including health checks and audits, project and developer training, project scoping, standards and best practice workshops, support and mentoring, content development, blended courses, classroom delivery. More >

Technical, Support and Hosting Services
A complete range of services to support Oracle Tutor, UPK/UPK Pro, Knowledge Centre, datango, and other user training development and deployment environments. More >

Employee Proficiency Support
Services designed to minimise knowledge attrition in the use of systems and processes, and to maintain proficiency as the base for development of employee productivity and performance. More >