Consultancy and Strategic Planning Services
System implementations and upgrades live or die by user adoption. Yet too often user training is bolted on too late in the lifecycle – and sometimes the content isn’t even prepared by eLearning specialists.
The outcome? Employee adoption and also proficiency levels with the new system are disappointingly low. The larger systems project is often perceived to have failed. And employee confidence in the system – and employee and organisation effectiveness – may take a long time to rebuild.
Our services in this area help you to recognise and address the key issues well ahead of project kick-off so you can plan for success.