High-Value Project Process
Our three-stage project process takes into account user and organisational needs across the full system development lifecycle.
1. Alignment of System, User and Process
Where practical, we provide an Oracle Tutor implementation and operating model to support the development, editing and communication of business processes.
We co-facilitate and conduct Process Workshops to capture and update the business processes. We consider the needs of the business and end users, providing valuable input to help teams arrive at an optimal user-focused solution that aligns System, User and Process. For example, our experience can help in mediating a compromise between adapting the process and adapting the system, while not overly customising with resultant cost implications.
2. Content Development and Review Cycle
At this stage we use a rigorous content development process, which we adapt to the needs of each client organisation.
This process, which has nine stages, ensures that every aspect of the development, SME review and publishing has been completed, and validated for business use.
3. Training Delivery and Assessment
We then roll out the training programme using the most cost-effective blend of eLearning, classroom training, user assessment and online in-application help and support. For more information see ‘Imparando training programme components’, to the right, and our ‘Application & Tools Expertise’ page.